Read what our customers think about UK2!

Customer Service...

As a new business updating and building my site on a daily basis to be my shop window it is vital that my site is up and running 24/7 I had a problem that the site was diverting to the holding page. After trying to remedy it myself, support sorted it at 7 o'clock on a Sunday morning... top service, many thanks!
Graham, Creative-G

Excellent response time...... 4 minutes and sorted out the problem, well done, thank you!
Name Withheld

First class customer service from UK2 once again, exactly what I needed to know in plain English with a quick response time, excellent!
R Plumley, Cadence UK

Once again, UK2 support replied with exactly the information I required in an easy to understand text and in less than a day. Not being totally literate in things web related, they have always helped me and always in a timely manner. Thank you.
Pete Williams, Williams Rentals

I love the effort UK2 are making to improve their service. I hope it continues.
Kit Barker, Ascension Design

Historically my experience of UK2 was cheap and no support. What has changed, my recent experience has been superb. Thank you.
Andrew, 4watts

Good service, A++
Lee Hall, Thoughts in Audio Group

Great service!
William Stewart

Superb service, thank you for your help.
Mr C Booth, DO YOU WANNA BE A ROCK STAR

Had a problem with an addon domain, sent a ticket and had a response within half an hour. Great service, thanks.
Si, Eee 901

There is Technical support that some companies may say they offer and then there is UK2 Technical support. UK2 say what they do and do what they say, what a difference. Need we say more?
Ian Richardson, Box Moor Trust

Efficient and helpful service at all times. I like the way that each service request is fully "owned" until proper closure.
Andrew Bridgewater, Add Vitality

Domain Names

UK2 - great services; I buy all my domain names from them.
Adewale Olubusayo, ICT Products Ltd

Recommendation...

I have only been dealing with UK2 for 18 months but in that time I have had every question answered in a timely fashion and always more than expected. Plus never once had a problem with the service provided. My only regret is that I had discovered you sooner!
Name Withheld

Once in a while you know that you have done something that is instinctively right. Being new to website hosting, as you might expect I had a few teething issues with various fields and check boxes and the 24/7 support re-contacted me quickly and helped resolve these issues in a prompt and friendly way. Encouraging for both new people hosting and the more expert designers in the marketplace. I would therefore highly recommend UK2.net to anyone think of or changing their hosting provider. Many thanks team and look forward to hosting many other sites and have already started to recommend your service.
Noel Hawkes

With the UK2.net team a problem becomes a solution to solve... in no time at all.
Graham Porter, Woburn Sands Allotment Society Limited

Dedicated Servers

Having been with UK2.net for several years and had several problems with support in the past I was really surprised and delighted at the rapid response to my recent ticket regarding a server problem and traffic analysis. I received a response within 10 minutes... Fantastic! Keep up the good work UK2 as this level of support will without doubt leave other hosting companies struggling to compete and your customers happy to be with you.
Allan Rhodes, Lifeaxe Ltd,

Fast Response...

Professional and quick response!! Still space for improvement, but UK2 it's always improving. I have been using UK2 for 8 years and I would say that ... good value for money!!! And it’s good to know the real location of your server…in the heart of the IT in London.
Boris Suban, Head of Web Sales, Anime Export

Excellent support, very quick response!
Tom Steele, Soft Learn Interactive

Thanks for the speedy answer.
Iain Cameron, Ty Afal

Super fast, clear, concise help, even on a Sunday morning!!! Well done UK2.
Steve Harding, SRH Publishing

Very quick resolution of the problem.
Martin O'Sullivan

A very quick response, also charges now appear to be reduced. Excellent!
Andrew Hale, Wedding Service UK

I rarely have the need to contact UK2, but on those odd occasions I have always been very impressed and pleased with the prompt and accurate response I have received.
Brian Anthony, JFM Radio Ltd

Appreciated swift and clear response.
M I Finesilver, Pathway Initiatives

First Class support. My problem was fixed within minutes of submission. Excellent value.
Chris Yeowell

You guys are BRILLIANT...Problem fixed in less than an hour. Maximum respect.
Robert Johnston, RobertJohnston.co.uk

Thanks for your incredibly timely support on an international issue.
Kim Filips

New Customer...

I don't yet have a hosting account with UK2, but having read the reviews. Then received a quick, friendly and accurate response to my questions regarding their services I will now be taking them up as my host.
Stuart McConnel, Meaty Goodness

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